Yes, our products are 100% safe for both felines and dogs. Just specify in the notes section of your order if your treats are for your Cat.

We have a date selector on our order for orders requiring a certain date but we require 4 days minimum advance for each order. We also accept pre-orders for as long away as you need, just specify in the notes/date selector.

You absolutely can! Our products can be stored for 3-6 months. They can be defrosted in the fridge for several hours before sitting at room temperature for 15-20 minutes before serving.

We recommend consuming as soon as possible to maintain the best quality freshness. However, biscuits can remain at room temperature in a container for up to 3 months. Or 3-6 further months frozen!

All of our deliveries are tracked using Royal Mail and we'll follow an investigation with Royal Mail to locate the order.

You can contact us via WhatsApp within 24 hours after payment has been received.

You can always collect your orders once they're ready. You will receive a notification once the order has been fulfilled. The collection address is displayed in the checkout section.

Reach out to us via WhatsApp and we can amend the price accordingly and reimburse you the difference. We will require the proven discount code as it may be discontinued.

GPay, Apple Pay, Shop Pay Visa Debit + Credit and Mastercard.

Reach out to us within 48 hours of the order being placed to see if we can accomodate the cancellation. Custom orders may not be refundable.